ITIL® and Me

In the trenches with ITIL and ITSM.

Browsing Posts in Opinion

So here it is, my last day working at “the hospital,” and of course for some reason my mind does not want me to be lazy and sleep-in (which isn’t fun since I figured I’d sleep in, grab breakfast, show up to work around 10, take a nap, lunch at 11, second lunch at 12:30, […]

Let’s recap the past couple of weeks: Fusion 11 took place.  Steve Jobs passed away.  I took a new job (a.k.a. escaping).  Rosh Hashanah and Yom Kippur were just celebrated, and Ohio State is blowing it big time in football.  With all these events, I can’t think of a better time then a “reflections” post. […]

(Note: I started the blog while waiting at the airport, but since it (obviously) takes less than 72 hours to return home, I finished the blog post while at my house. Needless to say, I am not changing any of the grammar to have the correct tense, however, I don’t mind putting this disclaimer in […]

I started down this ITIL journey at the end of 2008 and wow, has it been one bumpy ride.  Back when I first learned about ITIL V3 I thought “this is some pretty good stuff,” and instantly I knew I wanted to continue on to become an ITIL “Expert.”  After I took a few courses […]